What we at GraduateTutor.com do is pretty clear to most people – we provide live online tutoring to MBA students around the country. But we still get the question – who are your customers?! We have outlined who are our customers in a full post here.
A section of our customers are smart students who would not have required outside tutoring. However, even smart students often are left on the lurch when we have bad teachers! About.com has an interesting article by Jamie Littlefield on what to do if your online professor is not a good teacher!
Here are the steps she offers.
Step 1: Reassess the problem.
Step 2: Talk to the professor privately.
Step 3: Withdraw from the online course, if there’s still time.
Step 4: Call your academic counselor.
Step 5: Talk to the Dean and file a complaint.
You can read the full article here.